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We're here to help with your fertility journey. Reach out for support, questions, or technical assistance.
Last updated: August 25, 2025
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24 hours
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Issues with uploads, reports, or website functionality
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Questions about your results or fertility health
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Common Questions
How long does analysis take?
Most semen analysis reports are processed within 2-5 minutes after upload.
What file formats are supported?
We accept PDF files and common image formats (JPG, PNG) up to 10MB.
Is my data secure?
Yes, we're HIPAA compliant and use enterprise-grade encryption for all data.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings or by contacting us.
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