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Terms of Service

Last updated: December 6, 2025

Agreement to Terms

By accessing and using Hera Fertility ("the Service," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Hera Fertility is a digital health platform that provides AI-powered analysis of semen analysis reports and fertility insights. Our services include:

  • Automated processing and interpretation of semen analysis reports
  • Personalized fertility recommendations and educational content
  • Access to educational courses and expert interviews
  • Subscription-based access to premium features
  • Data visualization and progress tracking tools

Medical Disclaimer

Important: Hera Fertility is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition.

  • Our AI analysis provides educational insights, not medical diagnoses
  • Results should be reviewed with a qualified healthcare professional
  • We do not provide medical advice, treatment recommendations, or prescriptions
  • Individual results may vary and are not guaranteed

User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete registration information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized account access

Subscription and Payment Terms

Billing

  • Subscription fees are billed in advance on a recurring basis
  • All payments are processed securely through Stripe
  • Prices are subject to change with 30 days' notice
  • All fees are non-refundable except as required by law

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • You retain access to paid features until your subscription expires
  • No prorated refunds are provided for partial periods

Acceptable Use Policy

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any laws
  • Upload false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Share your account credentials with others
  • Reverse engineer, decompile, or attempt to extract our algorithms
  • Use the Service to harm, harass, or violate the privacy of others

Intellectual Property Rights

Our Rights

The Service and its original content, features, and functionality are owned by Hera Fertility and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to our Service. By uploading content, you grant us a license to use, process, and analyze it to provide our services to you.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

  • We implement industry-standard security measures
  • Your health data is encrypted and stored securely
  • We comply with applicable healthcare privacy regulations
  • You control how your data is used and shared

Disclaimers and Limitations of Liability

Service Availability

While we strive to provide continuous service, we cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

Limitation of Liability

To the maximum extent permitted by law, Hera Fertility shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of California.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email and by posting the updated terms on our website. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]
Mail: Hera Fertility Legal Team
123 Healthcare Blvd, Suite 100
San Francisco, CA 94105